What must all awareness training be?

All awareness training must be documented to ensure that there is a record of the training conducted, the topics covered, and the individuals trained. Documenting this training serves several important purposes: it provides a reference for compliance with legal and regulatory requirements, supports organizational accountability, and allows for assessment of the effectiveness of the training program.

Documentation creates a trail that can be used during audits or evaluations to demonstrate that employees have completed necessary training, which is essential in maintaining a strong security posture. Without records, it becomes challenging to track progress, revisit content, or implement improvements to the training as needed. Documentation also enables organizations to tailor and refine their training efforts based on feedback and changing threats, ensuring that the content remains relevant and effective over time.